Exchange 2010 Backup failed with Backup Exec
Symptoms:
"Backup- <MailServer>-79-57344-65233 - AOFO: Initialization failure on: "\\<Mailserver>\Microsoft Information Store\Mailbox Database <ID>". Advanced Open File Option used: Microsoft Volume Shadow Copy Service (VSS).
Snapshot provider error (0xE000FED1): A failure occurred querying the Writer status.
Check the Windows Event Viewer for details.
Writer Name: Exchange Server, Writer ID: {76FE1AC4-15F7-4BCD-987E-8E1ACB462FB7}, Last error: The VSS Writer failed, but the operation can be retried (0x800423f3), State: Failed during prepare snapshot operation (8)."
Solutions:
Check Exchange 2010 server event log revealed,
“
An
attempt to prepare the database 'Mailbox Database <ID>' for backup failed
because the database is already in the process of being backed up. The error
code is -2403. (Note that if a backup was recently aborted, then it may take
several minutes for the system to detect the aborted backup and initiate backup
cleanup procedures, so this message may be generated if an attempt was made to
backup a database before a previous backup attempt had fully terminated.)
“
Steps
1. Dismount
and remount the database.
2. Restart
Microsoft Exchange Information store service
Please note: The above action will disconnect your outlook
client
Reference:
